Shipping policy

§6 of Terms of Service - Delivery

1. The Seller carries out the Delivery within the territory of the European Union.

2. The Seller is obligated to deliver the Goods in accordance with the Sales Agreement.

3. The Seller provides information on the number of working days required for Delivery and order fulfillment on the Store's website.

4. The delivery and order fulfillment period indicated on the Store's website is calculated in working days in accordance with §5(2) of the Regulations.

5. The ordered Goods are delivered to the Customer via a Carrier to the address provided in the order form.

6. On the day of dispatching the Goods to the Customer, a confirmation email is sent to the Customer's email address, confirming the shipment sent by the Seller.

7. The Customer is obliged to inspect the delivered shipment in a manner customary for shipments of that kind, upon receipt. In the event of any shortage or damage to the shipment, the Customer has the right to request the Carrier's employee to draw up the appropriate protocol.

8. The Seller includes a proof of purchase covering the delivered Goods with the shipment being subject to Delivery.

In order to receive a VAT invoice, the Customer should declare at the time of purchase that they are acquiring the Goods as a Business Entity (taxpayer). The above declaration is made by selecting the appropriate field in the order form before submitting the order to the Seller.

9. In the event of the Customer's absence at the address provided by the Customer as the Delivery address during the order placement, the Carrier's employee will leave a notice or make an attempt to contact the Customer by phone to determine a suitable time when the Customer will be present. In the case of the ordered Goods being returned to the Online Store by the Carrier, the Seller will contact the Customer electronically or by phone to re-establish the Delivery date and cost with the Customer.